Kaylie Noelle Photography is an independent, small photography business. Because photography bookings involve limited dates, preparation time, equipment, travel, editing, communication, and other business resources, the Photographer maintains specific procedures for accepting and confirming bookings.

Submitting an inquiry, sending a message, requesting a date, completing a contact form, or communicating with the Photographer does not automatically create a booking or guarantee availability. A requested date remains available to other potential clients until the Photographer confirms the booking in writing and all applicable booking requirements have been completed. The Photographer is not required to hold a date indefinitely without a completed booking.

As a small independent business, the Photographer takes reasonable precautions to protect against fraudulent bookings, payment scams, impersonation, identity misuse, unauthorized access to business information, and attempts to obtain proprietary information under false pretenses. For this reason, the Photographer may use reasonable verification procedures, including:

• Requiring a pre-consultation;

• Confirming booking details;

• Confirming the requested service;

• Verifying payment;

• Limiting access to private galleries or business materials;

• Requiring completion of a contract;

• Declining suspicious payment arrangements; or

• Declining an inquiry when legitimate security concerns cannot reasonably be resolved.

These procedures are intended to protect the Photographer and Clients and do not constitute an accusation that any particular Client has committed fraud or wrongdoing.

The Photographer reserves the right to protect confidential business information and is not required to provide internal documents, procedures, pricing systems, templates, or other proprietary materials to individuals who have not established a legitimate client relationship.

For services designated by the Photographer as requiring a pre-consultation, the Client must complete a consultation before the Photographer is required to finalize or accept the booking.

The consultation may take place by telephone, video call, or another method selected by the Photographer.

The purpose of the consultation may include:

• Discussing the requested photography services;

• Confirming the date, time, location, and scope of services;

• Discussing expectations and deliverables;

• Answering questions regarding pricing and services;

• Confirming that the requested services are appropriate for the Client's needs;

• Establishing clear communication between the Client and Photographer;

• Confirming booking information;

• Reducing misunderstandings regarding the requested services; and

• Protecting the business against fraudulent bookings, impersonation, payment fraud, information harvesting, misuse of business materials, and other legitimate security concerns.

The Photographer may require completion of the consultation before providing certain booking information, confirming availability, accepting payment, or finalizing a booking. If a Client declines, repeatedly misses, refuses to participate in, or otherwise fails to complete a required pre-consultation, the Photographer may decline to proceed with the proposed booking. Failure to complete a required consultation means that the Photographer is not obligated to reserve the requested date. A required consultation is a standard business procedure and is not intended to accuse any individual Client of fraudulent activity.

Payment arrangements will be communicated to the Client before the booking is finalized. Depending on the service, payment may be required:

• In person;

• On the day of service;

• Before the photography session;

• Through an approved electronic payment method; or

• Through another payment arrangement specifically agreed upon by the Photographer.

The Photographer may decline payment methods that are unavailable, unauthorized, unverifiable, fraudulent, disputed, or otherwise reasonably believed to create a security or payment risk.

Before a booking is finalized, the Photographer reserves the right to decline or discontinue an inquiry or proposed booking when there is a legitimate and lawful business reason.

Examples may include:

• Failure to complete a required consultation;

• Failure to provide information reasonably necessary to complete the booking;

• Failure to follow the established booking procedure;

• Failure to make required payment;

• Payment that cannot reasonably be verified;

• Suspected fraudulent or unauthorized payment activity;

• Impersonation or inability to reasonably establish the legitimacy of the booking;

• Requests for confidential or proprietary business information unrelated to the photography service;

• Attempts to obtain internal business materials, contracts, pricing systems, workflows, templates, or other proprietary information for an unrelated purpose;

• Repeated abusive, threatening, harassing, or inappropriate communications;

• Conduct that creates a legitimate safety concern;

• Repeated failure to communicate sufficiently to establish the requested service;

• Material misrepresentation of booking information; or

• Other legitimate business, security, scheduling, contractual, or operational concerns.

The Photographer is not required to disclose confidential internal security procedures or proprietary fraud-prevention methods.

CONFIDENTIAL & PROPRIETARY INFORMATION

Information supplied by the Photographer that is not publicly available may constitute confidential or proprietary business information.

This may include, where applicable:

• Internal pricing structures;

• Custom pricing documents;

• Contracts and contract templates;

• Client questionnaires;

• Business workflows;

• Booking procedures;

• Internal forms;

• Marketing strategies;

• Unreleased concepts;

• Private client galleries;

• Internal communications;

• Business processes; and

• Other non-public materials.

Clients may not copy, reproduce, distribute, publish, sell, misrepresent, or use confidential or proprietary materials for purposes unrelated to their legitimate photography services without permission from the Photographer.

Nothing in this provision restricts rights that cannot legally be restricted.

CLIENT RESPONSIBILITIES

The Client agrees to:

• Provide accurate booking information;

• Communicate honestly regarding the requested services;

• Attend required consultations;

• Follow agreed payment procedures;

• Review contracts and policies before agreeing to services;

• Arrive at the agreed location and time;

• Communicate material changes as soon as reasonably possible;

• Treat the Photographer and others involved in the session respectfully; and

• Refrain from attempting to obtain unauthorized access to private business or client information.

Failure to meet these responsibilities may affect the Photographer's ability to provide the requested services.

CANCELLATION BEFORE A BOOKING IS FINALIZED

If no payment has been exchanged and the booking has not been finalized, the Photographer may discontinue the proposed booking and release the requested date.

An inquiry or tentative date request does not create an obligation for the Photographer to continue holding the date.

If a contract has already been entered into or payment has already been made, cancellation and refund rights will be determined according to the applicable agreement and California law.

PHOTOGRAPHER CANCELLATION

The Photographer may cancel or discontinue services when permitted by the applicable agreement or law, including when circumstances arise that make performance impossible, unsafe, unlawful, or commercially unreasonable.

Examples may include:

• Serious illness or emergency;

• Equipment failure that cannot reasonably be remedied;

• Unsafe conditions;

• Severe weather or circumstances beyond reasonable control;

• Venue or location problems;

• Client breach of the applicable agreement;

• Nonpayment;

• Fraudulent or unauthorized payment activity; or

• Other circumstances permitted under the applicable agreement or law.

If the Photographer cancels a confirmed booking, any refund or rescheduling obligations will be handled according to the applicable contract and law.

RESPECTFUL COMMUNICATION & SAFETY

The Photographer has the right to maintain a professional and safe working environment.

Threats, harassment, intimidation, stalking, abusive conduct, discriminatory harassment, or other seriously inappropriate behavior may result in the Photographer ending communications or declining to provide services, subject to applicable law and any existing contractual obligations.

The Photographer will not tolerate conduct that creates a legitimate safety concern for the Photographer, clients, assistants, vendors, or other persons involved in providing the services.

EQUAL SERVICE & NON-DISCRIMINATION

The Photographer provides services in accordance with applicable federal, California, and local laws.

Nothing in these Terms permits discrimination based on a characteristic protected by applicable law.

Any decision to decline or discontinue an uncompleted booking will be based on legitimate and lawful business, payment, scheduling, communication, safety, contractual, security, or operational considerations—not on a protected characteristic.

Where required by law, reasonable accommodations will be considered for qualified individuals with disabilities.

CHANGES TO SERVICES OR BOOKING DETAILS

Any material changes to the requested photography services, date, location, hours, deliverables, or pricing may require confirmation from the Photographer.

The Photographer is not required to accept changes that materially alter the original service arrangement.

Additional charges may apply when additional services, hours, travel, products, or deliverables are requested and accepted.

AGREEMENT & PRIORITY OF CONTRACT

These Terms establish general business policies.

A signed photography contract, invoice, proposal, or service agreement may contain additional terms specific to a particular booking.

If there is a conflict between these general Terms and a later signed agreement specifically governing the same booking, the signed agreement will control to the extent permitted by law.

CHANGES TO THESE TERMS

The Photographer may update these Terms from time to time.

The version applicable to a particular booking will generally be the version provided to or accepted by the Client when the booking is made, unless otherwise required by law or agreed upon in writing.

CALIFORNIA LAW

These Terms are intended to be governed by applicable California law, except where another law is required to apply.

Nothing in these Terms is intended to waive rights or protections that cannot legally be waived under California or federal law.

ACKNOWLEDGMENT

By submitting a booking request, completing a required consultation, signing a photography agreement, making a payment, or otherwise proceeding with a confirmed booking, the Client acknowledges that they have had an opportunity to review these Terms and agrees to the applicable provisions.